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Information about a person may be used to understand how our website is used. This can include information about a person’s location, IP address, and the equipment used to access our website. We use this information to help us improve our service, including contacting you if you request information and/or a quotation about the delivery of our services, we need to know who you are and how to contact you, so we ask for that information.
We will use services such as Google Analytics and Bing Analytics to help us understand the usage of our website, so we can improve it. This information is not disclosed to any 3rd party organisations.
If you wish to contact us, our details are on the Contact page. If you feel we are not being fair with you, please tell us, we would like to correct this.
You may complain about the processing of your personal data to the UK regulator, Information Commissioners Office (www.ico.org.uk).
We hold information about existing customers and potential customers to enable us to make appropriate contact with them. The personal information we will hold is:-
- Person’s Name
- Company Name (if appropriate)
- Job Title (if appropriate)
- Email Address
- Telephone Number.
In order to deliver our services safely and in compliance with the required legislation personal information may be disclosed to employees of Asbestos Solutions (North Wales) Ltd and specialist contractors involved in completing our work for you and/or in quoting and invoicing such works. For example, this may be an asbestos analyst, tradesman, waste carrier etc.
In addition, it is possible that we may need to disclose this information for legal purposes.
The legal basis for processing your data is ‘contract’ while you are a customer. When you are no longer an active customer, it is ‘legitimate interest’.
We do not use your personal data for any automated decision making or profiling.
Your rights concerning your personal data are:
- You can ask to see the personal data we hold about you – we will provide this free of charge
- We will update the personal data to correct errors – when you tell us about them
- We will supply you with a copy of the personal data we hold about you – if you ask us to
- We will stop processing your personal data – if you tell us to
- We will delete your personal data if you ask us to – as long as it is no longer required to fulfil the contract between both parties and there is no legal requirement to hold this information.
If you feel we are not being fair with you, please tell us, we would like to correct this. You may complain to the UK regulator, Information Commissioners Office (www.ico.org.uk).
How We Protect Information.
Asbestos Solutions (North Wales) Ltd will positively attempt to protect personal data against loss, misuse and/or alteration and will maintain reasonable administrative, technical and physical measures to protect all personal data for its retention period and will erase data when time limits are reached.